Terms & Conditions
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Terms & Conditions

What is the The Leederville Hotel Loyalty Club (LHLC)?

The LHLC is our customer loyalty program. LHLC membership entitles you to accrue Loyalty Dollars on most purchases and exclusive invitations to member only events.

How do I earn Loyalty Dollars?

Purchases of certain beverages and food will credit your account with Loyalty Dollars. You will be able to accrue Loyalty Dollars at any time, just present your LHLC card when paying.

How do I use my card?

LHLC card members must present their card at the time of the commencement of every sale. Management or staff members will not be able to search for your details and points cannot be awarded after the sale is cashed through the point of sale.

At what rate will I earn Loyalty Dollars?

Loyalty Dollars are accrued at the rate of 5% of the purchase price on food and beverage. For example spend $20 earn $1 in Loyalty Dollars, redeem on your next purchase or save for another time. There are some items that are exceptions that you cannot earn loyalty dollars on:

  • Happy Hour
  • Ticketed Events

How do I check my Loyalty Dollar account balance?

Simply present your card to a member of bar staff and they will be able to tell you your balance or you can check your account online.

How do I spend my Loyalty Dollars?

Loyalty Dollars can be used as whole or part payment for food and beverage. Loyalty Dollars may not be taken as cash.

How do I join LHLC?

Simply sign up at any of our bars by giving our friendly staff your email address, you’ll be given a LHLC card. An email will be sent to you with a registration form to complete. Once registered you can start accruing Loyalty Dollars each time you purchase food and beverage.

How much does it cost to join LHLC?

Joining up is free.

What other benefits are there in joining LHLC?

By becoming a member your name will be added to our email mailing list and you will receive email newsletters. Member offers will be sent to you via email and SMS. There is also a private member only Facebook group that you can join where we’ll post about instant offers. As a member benefits include:

  • Birthday gift (conditions apply)
  • Food and beverage offers
  • Random prizes to pleasantly surprise you
  • Invitation to ticketed events prior to public release
  • Invitation to exclusive member only events

Can I purchase additional Loyalty Dollars for my account?

Yes, you can credit money to your account and use it against any future purchases. Such credits are non-refundable.

Are there any other conditions?

Just a few extra conditions to be aware of:

  • Any member(s)/customer(s) who deliberately mis-use their card or another members card will have it voided by management.
  • Members found deliberately using their loyalty card through a third party/on behalf of sales made through another customer would have their card voided by management.
  • Lost or stolen loyalty cards must be reported to management immediately and a new card will be issued.
  • By signing as a member, the recipient of the loyalty card agrees and acknowledges they may occasionally receive promotional material such as special offers or important messages from one or both of our venues.
  • Staff of The Leederville Hotel are not permitted to join the LHLC
Loyalty Club